Privacy Policy

Privacy Policy

Last updated: October 29, 2025

This Privacy Policy describes how Cosmocost, LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cosmocost.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions, and other information used for account security purposes.

  • Shopping information including the items you view, add to your cart, save in your account, loyalty points, reviews, referrals, or gift cards, or purchases.

  • Customer support information including any information you choose to include in communications with us.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection details, IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf (e.g., Shopify, payment processors, analytics providers).

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications, manage your account, arrange shipping, and facilitate returns.

  • Marketing and Advertising: To send promotional communications, show personalized ads, and tailor our Services to you.

  • Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity.

  • Communicating with You and Service Improvement: To provide customer support and improve our Services.

Cookies

We use cookies to power and improve our Site and Services. For information about Shopify’s cookies, see Shopify Cookie Policy.

Our Site recognizes the Global Privacy Control (GPC) signal, allowing you to opt out of certain data uses. Learn more at globalprivacycontrol.org.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and service providers (IT, payment processing, shipping, analytics).

  • Business and marketing partners.

  • Affiliates within our corporate group.

  • Third parties in the event of mergers, legal obligations, or fraud prevention.

We have “sold” and “shared” personal information over the past 12 months for marketing purposes, including identifiers, commercial information, and usage data with business and marketing partners.

Third Party Websites and Links

Our Site may link to third-party websites or platforms. We are not responsible for their privacy or security practices. Please review their policies before providing personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16 years of age.

Security and Retention of Your Information

While we take reasonable security measures, no system is completely secure. We retain personal information only as long as necessary for business or legal purposes.

Your Rights

Depending on your location, you may have rights to access, delete, correct, or restrict processing of your personal information. You may also opt out of marketing emails at any time.

To exercise these rights, please contact us using the information below.

Complaints

If you have complaints about how we process your information, contact us using the details below. You may also contact your local data protection authority if applicable.

International Users

Your data may be transferred outside your country. Where required, we rely on legal mechanisms such as the EU Standard Contractual Clauses for international transfers.

Contact

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:

Cosmocost, LLC
📧 support@cosmocost.com
📍 8094 Dagget Road, Howard City, MI 49329, USA
🌐 https://cosmocost.com