Terms and Conditions
Terms and Conditions
Cosmocost, LLC Terms and Conditions
Last Updated: October 29, 2025
This Terms of Service Agreement (“Terms”) governs your use of Cosmocost, LLC (“Cosmocost,” “we,” “our,” or “us”) websites, branded pages on third-party platforms (i.e., social networking services), mobile applications, and through our direct marketing campaigns or other online communications, as well as offline through our Member Services Team, events, physical retail locations, and mobile messaging services (collectively, the “Website”), and your purchase of Products sold through the Website.
By using the Website, you agree, without limitation or qualification, to be bound by these Terms and the Cosmocost Privacy Policy. If you do not agree, please do not use the Website.
Cosmocost may revise these Terms at any time. Your continued usage of the Website will mean you accept those changes, and you agree to comply with all applicable laws and regulations. The materials provided on the Website are protected by law, including, but not limited to, United States copyright laws and international treaties.
The terms “you,” “your,” “user,” and “users,” as used herein, refer to all individuals and/or entities accessing the Website for any reason.
PLEASE NOTE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER, WHICH AFFECT HOW DISPUTES WITH COSMOCOST ARE RESOLVED. BY ACCEPTING THESE TERMS, YOU AGREE TO BE BOUND BY THE ARBITRATION PROVISION (SECTION 9). PLEASE READ IT CAREFULLY.
1. ELIGIBILITY
You must be 18 years of age or older to visit or use the Website in any manner. By visiting and/or using the Website or accepting the Terms, you represent and warrant to Cosmocost that you are 18 years of age or older, and that you have the right, authority, and capacity to agree to and abide by these Terms. You also represent and warrant to Cosmocost that you will use the Website in a manner consistent with any and all applicable laws and regulations.
2. USE OF THE WEBSITE
2.1 USE RESTRICTIONS
The content on the Website, such as information, text, images, graphics, interfaces, photographs, illustrations, audio and video clips, trademarks, trade names, service marks, logos, information obtained from Cosmocost’s licensors, and any other materials displayed through the Website (collectively, the “Contents”) is protected by copyright under both United States and foreign laws.
Title to the Contents remains with CosmoCost or its licensors. Any use of the Contents not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
Except as stated herein, none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without the prior written permission of Cosmocost or its licensors.
So long as you are in compliance with these Terms, Cosmocost grants you a non-exclusive, limited, non-transferable license to use the Website. You may not distribute or make the Website available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute, or sublicense the Website. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Website or any updates thereof.
If you violate any of these Terms, your permission to use the Contents automatically terminates and you must immediately destroy any copies you have made.
You may not, without Cosmocost’s written permission, “mirror” any Contents contained in the Website or any other server.
You hereby represent and warrant that you will not, and will not induce any third party to, use the Website in any way that:
(a) harasses, abuses, stalks, threatens, defames any person, or otherwise infringes or violates the rights of any person (including but not limited to rights of publicity or other proprietary rights);
(b) is unlawful, fraudulent, or deceptive;
(c) uses technology or other means to access unauthorized content or non-public spaces;
(d) uses any “deep-link,” “page-scrape,” “robot,” “spider,” or other automated or manual process to access or copy any portion of the Website;
(e) introduces viruses or harmful code;
(f) attempts to disable or circumvent any security mechanisms;
(g) attempts to gain unauthorized access to user accounts;
(h) encourages conduct that would constitute a criminal offense;
(i) is for any illegal purpose; or
(j) violates applicable third-party policies.
Cosmocost reserves the right, in its sole discretion, to refuse, discontinue, block, and/or terminate your access to the Website, or any portion thereof, at any time, for any reason or no reason, without notice.
2.2 YOUR ACCOUNT
If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities under your account. Cosmocost reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
3. TERMS OF SALE
3.1 INTRODUCTION
Cosmocost provides cosmetic and skincare products (the “Products”) to end-user customers for personal use only. Products are not for resale or distribution.
3.2 PLACING AN ORDER
Orders must be placed through an account registered with accurate information. After placing an order, you will receive an acknowledgment email; however, this does not constitute acceptance.
Your order is accepted only once payment has been processed and products shipped.
3.3 PRODUCT PRICING
Pricing for Products (including shipping and handling) is displayed on the Website. Prices are subject to change at any time, with notice as required by law. No refunds are given for promotional price changes after purchase.
3.4 PROCESSING ORDERS
Cosmocost reserves the right to cancel orders due to payment issues, unavailable inventory, or address discrepancies.
3.5 RETURNS/REFUNDS
Please refer to the Cosmocost Return/Refund Policy for eligibility and procedures.
3.6 GIFT CARDS
Gift card ownership and risk transfer upon electronic delivery or handoff to carrier. Cosmocost may cancel or suspend gift cards suspected of fraudulent use.
4. LIABILITY OF COSMOCOST AND ITS LICENSORS AND PARTNERS
The Website and its Contents are provided “AS IS.” Cosmocost disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.
Cosmocost does not warrant uninterrupted service or error-free operation.
To the maximum extent permitted by law, Cosmocost shall not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of data, profit, or business interruption, resulting from your use of the Website or Products.
5. THIRD-PARTY WEBSITES
The Website may contain links to third-party websites (“Third-Party Pages”).
Cosmocost does not control or endorse such pages and assumes no responsibility for their content or policies. Accessing them is at your own risk.
6. INDEMNITY
You agree to indemnify and hold harmless Cosmocost, its affiliates, and agents from any claims, damages, or losses arising from your violation of these Terms or misuse of the Website.
7. GENERAL
Cosmocost makes no claims that the Contents are appropriate outside of the United States. If you access the Website from another country, you do so at your own risk and responsibility for compliance with local law.
8. CHOICE OF LAW
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles. If any provision is found invalid, the remainder remains enforceable.
9. ARBITRATION AGREEMENT AND CLASS ACTION WAIVER
Disputes must first be attempted to resolve through support@cosmocost.com.
If unresolved, disputes will be settled by binding arbitration under JAMS Streamlined Arbitration Rules. You waive your right to participate in class actions or jury trials.
Arbitration costs will be handled per JAMS rules. Each party bears its own legal fees unless otherwise permitted by law.
10. COPYRIGHT COMPLAINTS (DMCA)
If you believe content on the Website infringes your copyright, notify us at:
Attention: Copyright Agent
Cosmocost, LLC
8094 Dagget Rd,
Howard City, MI 49329
Email: support@cosmocost.com
Subject line: “DMCA Takedown Request”
Include:
Identification of copyrighted work and infringing content
Contact information
Statement of good faith and accuracy under penalty of perjury
Signature (physical or electronic)
11. SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain valid. Failure to enforce any right does not waive it.
12. COMPLETE AGREEMENT
Except as otherwise noted, these Terms and the Cosmocost Privacy Policy constitute the full agreement between you and Cosmocost regarding the Website and its use.